قبل سنة
لفندق جميل والموقع رائع، لكن للأسف فريق المبيعات أفسد التجربة. منذ الوصول ونحن نتعرض لملاحقات وعروض متكررة من موظفين لشراء عضوية، حتى أثناء الإفطار والاسترخاء. عند رفض الشراء، تغيرت المعاملة بشكل سلبي. أنصح النزلاء بتجنب أي عروض من فريق المبيعات للحفاظ على راحتهم My stay at Anantara Vacation Club Phuket was supposed to be wonderful. I booked a two-bedroom suite for two nights, and the property itself is beautiful. Unfortunately, the experience was spoiled by the sales team’s approach. From the moment we arrived, staff members (claiming to be from the Dubai branch) would approach Arab guests with offers for free tours and discounts. At first, I thought it was a nice gesture, but it quickly became intrusive — happening during breakfast, at the reception, and even when we were trying to relax. Before attending the presentation, no one informed me that it was about selling a membership. Once I declined to buy, the attitude completely changed, and I felt disrespected. Sadly, what could have been an amazing holiday turned into a disappointing experience because of this. I contacted the hotel management after my stay to share my experience and request a resolution, but unfortunately, I never received any reply. This lack of response only adds to my disappointment. I strongly suggest that hotel management review how the sales team interacts with guests to ensure no one else goes through the same experience.
