قبل 3 سنوات
الحقيقة مستاء كثيرًا … رغم ان المكان جميل وحديث إلا أني واجهت بعض المتاعب في هذا الفندق .. (١) وجدت صراصير داخل الغرفه وكبيره ومؤذيه .. وأخبرتهم ومع الأسف فقط اعتذوا وقاموا بإرسال صحن فاكهه . في اي مكان راقي في العالم لا أظن أنهم سيكتفون بذلك . (٢) بعد ابلاغهم بانتهاء مدة اقامتي لم يكرروا الاعتذار وفقط قاموا بخصم علبتي شبيس من البار . (٣) نسيت قلم لي من نوع كارتير في الغرفة حتى اتصال او ايميل لم يبلغوني بذلك وبالرغم اني ارسلت ايميل للفندق مرتين . أتمنى أنهم يقرؤن هذا التعليق لكي يحسنوا من خدمتهم وارضاء عملاءهم . رقم غرفتي 1320 لاشكر لكم . I apologize for any inconvenience caused by the translation, but here's the translation of your text from Arabic to English: "The truth is I am very disappointed... Although the place is beautiful and modern, I encountered some troubles in this hotel. (1) I found cockroaches inside the room, they were big and annoying. I informed them, but unfortunately, they only apologized and sent a fruit plate. In any upscale place in the world, I don't think they would settle for that. (2) After notifying them of the end of my stay, they didn't repeat the apology and only deducted two bottles of beer from the bar. (3) I forgot my Cartier pen in the room, and they didn't inform me through a call or email, despite me sending an email to the hotel twice. I hope they read this comment to improve their service and satisfy their customers. My room number is 1320. No thanks to you." Please note that translations can sometimes vary in tone and nuance, and this translation aims to convey the general meaning of the original text.
